1. Acceptance of Terms
These Terms of Use (“Terms”) constitute a legally binding agreement between you (referred to as “User,” “you,” or “your”), whether personally or on behalf of an entity, and MedHome Inc. (referred to as “MedHome,” “we,” “us,” or “our”), concerning your access to and use of the MedHome website (the “Site”), including any associated subdomains, tools, and services (collectively, the “Services”).
By accessing, browsing, or using the Site or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
If you do not agree to all of these Terms, you are prohibited from using the Site and must discontinue use immediately.
2. Services Overview and Disclaimer of Medical Advice
2.1. Nature of Services
MedHome provides a scalable technology platform for diagnostic testing logistics, workflow automation, fulfillment, and result delivery. Our Services facilitate connections between authorized Healthcare Providers (including clinics, health systems, and wellness practices) and testing facilities. MedHome’s services are strictly technical and logistical.
2.2. No Medical Advice
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The Site and Services—including test results, content, information, and FAQs—are for informational and logistical purposes only. They do not constitute medical advice.
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MedHome does not provide medical or clinical services and does not offer medical advice. Ordering, administering, or interpreting any diagnostic test is the sole responsibility of the authorized Healthcare Provider.
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Always consult your physician or qualified healthcare provider regarding any medical concerns. Never delay or disregard professional medical advice because of information on this Site.
2.3. User Responsibility
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Providers must exercise independent professional judgment when using the Services or reviewing test results.
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Patients or consumers must consult their ordering Provider for interpretation of test results.
3. User Representations and Account Security
3.1. Age and Authority
By using the Services, you represent that you are at least 18 years old or are using the Site under the supervision of a parent or guardian. If using the Services on behalf of an organization, you confirm you have authority to bind that entity to these Terms.
3.2. Account Accuracy
You agree to provide accurate, complete, and current information during registration, ordering, and payment. You must maintain and update your account information, including email and billing details.
3.3. Security
You are responsible for safeguarding your account credentials and for all activities under your account. You agree to promptly notify MedHome of any unauthorized access, misuse, or security breach.
4. Terms of Sale and Payment
4.1. Order Acceptance
All orders placed through the Site are subject to acceptance by MedHome, and we reserve the right to refuse any order.
4.2. Pricing and Availability
Prices, descriptions, and availability of Services are subject to change without notice. If a product or service is listed at an incorrect price, MedHome reserves the right to cancel or refuse the order.
4.3. Payment
You agree to pay all applicable fees at the time of order. We may use third-party payment processors; your payment data will be handled according to our Privacy Policy and the processor’s terms.
4.4. Cancellation and Refunds
Order cancellations, test kit returns, and refund eligibility are governed by the MedHome Refund and Return Policy, which is incorporated into these Terms.
5. Prohibited Activities and User Conduct
You may only use the Site for lawful purposes and agree NOT to:
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Violate any applicable laws or regulations.
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Attempt unauthorized access to any part of the Site, user accounts, or patient data (PHI) not legally permitted to you.
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Upload or transmit harmful code, including viruses, malware, or malicious scripts.
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Interfere with site operations, servers, or connected networks.
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Resell or exploit the Site, Services, or content without written permission.
6. Intellectual Property Rights
6.1. Ownership
All Site content—including text, graphics, images, logos, and software—is the property of MedHome or its licensors and is protected by copyright and other intellectual property laws.
6.2. Limited License
MedHome grants you a limited, non-exclusive, non-transferable, revocable license to use the Site strictly in accordance with these Terms.
7. Limitation of Liability and Disclaimers
7.1. Warranty Disclaimer
The Site and Services are provided “as is” and “as available” without warranties of any kind. MedHome disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
7.2. Limitation of Liability
In no event shall MedHome or its affiliates be liable for any direct, indirect, incidental, consequential, special, or punitive damages, including lost profits or data, arising from your use of the Site or Services—even if advised of the possibility of such damages.
8. Privacy and Patient Health Information (PHI)
8.1. Privacy Policy
Your use of the Site is also governed by the MedHome Privacy Policy and, where applicable, our HIPAA Notice of Privacy Practices, which outlines how we collect and protect your personal and health information.
8.2. Business Associate Agreement (BAA)
Healthcare Providers or Business Partners handling PHI are also governed by an executed Business Associate Agreement (BAA), which prevails over these Terms in matters relating to PHI.
9. Governing Law and Dispute Resolution
9.1. Governing Law
These Terms are governed by the laws of [Insert State, e.g., Delaware], without regard to conflict of law principles.
9.2. Arbitration
Any disputes arising out of these Terms (excluding claims for injunctive relief) shall be resolved through binding arbitration conducted in [Insert City/State] under the rules of the American Arbitration Association.
10. Modifications and Termination
10.1. Amendments
MedHome may update these Terms at any time. The “Last Updated” date will reflect changes. Continued use of the Site constitutes acceptance of updated Terms.
10.2. Termination
MedHome reserves the right to suspend or terminate your access to the Site at any time and for any reason, including violation of these Terms.